What services do we offer?

We offer healthy and nutritious meals to the customers. It doesn't matter if you follow any type of diet or pursue a healthy goal. We can prepare and deliver your meals based on your meal plan or we can provide a customized meal plan according to your goals, preferences and taste. Our coaching team is also available to assist you in reaching your goal faster and easier. 

What areas do you deliver?

We deliver through the metro Vancouver, West & North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Whiterock, Delta, Coquitlam, Port Coquitlam, Langley, Maple Ridge and Port Moody.

How much is the delivery charge?

The delivery cost for all of Great Vancouver is $7.50.

We deliver on Monday (9:30-21:30), Tuesday (9:00-15:00) and Thursday(9:30-15).

Orders can be Picked up on Monday/Wednesday 18:00-21:00.

What if I’m not home to accept my delivery?

If you are not home, don’t worry; please request a cooling bag and leave a drop of instructions in the comments section when you check out.

How do I store my meals?

You can keep your meals in the fridge for up to 5 days or freeze them for a longer period.

How do I reheat my meals?

All Holly Food paper containers are microwave safe, and the aluminum is oven friendly. For a quick meal, we suggest microwaving for 2 – 3 minutes. Take out the plastic cover and reheat to your desired temperature and enjoy!

Is there a minimum order?

There is no minimum order.

When is the deadline for placing an order every week?

The deadline is 9 pm on Saturday and 10 pm on Tuesday for Sunday and Wednesday delivery days respectively.

Can I change my delivery time?

No worries, please contact us; we do our best to accommodate.

What time should I expect my delivery?

Please check the Delivery location’s table for approximate delivery times for your address. You will receive an email a day before which indicates an approximate time of delivery.

What is Customized Plate?

Customized Plate is providing four different services to our clients. All the options are offering healthy and nutritious meals to the customers. You can choose from our menu and customize it according to your goals, preferences and taste. In addition, you may have a meal plan. We cook your meals precisely based on your plan. Even if you don't have a meal plan but you have a goal, Our dieticians can prepare one for you to assist you in achieving your goal.

How can I customize my meal?

There are a wide variety of options in the application for your convenience to add or remove ingredients. You are even able to change the portion size to adjust the amount of your daily calorie intake.

Order a specific diet?

Our chefs are experienced in preparing all types of diets such as Keto, balanced and low carb one.

What is smart health journey?

In smart health journey, our dedicated health coaches will provide progress assessments, follow-up and counseling to make sure you will achieve your goal as soon as possible. In this plan our coaches teach you the essentials of having a healthy lifestyle in 12 weeks because we believe that living a healthy life is a lifelong process, and it is not only about eating healthy but also about sleep hygiene, routine physical activity and other factors.